Take advantage of our 14-day money-back offer for your added peace of mind, the offer is not a substitute for not making the right choice. To help you get it right we suggest that you visit our showroom "if possible" to eliminate the chance of getting it wrong in the first place. If you're unable to visit us in person, be sure to take advantage of our complimentary sample service. This way, you can get a true sense of the finish or fabrics you're interested in and ensure that you'll receive exactly what you're looking for. Our 14-day refund policy is applicable solely to online sofa,sofa bed and storage bed orders for customers that have not been able to visit our showroom, to qualify your sofa or bed must be made in a previously ordered fabric or leather sample, this offer is only valid for orders delivered within the United Kingdom and the European Union.
If that's the situation and you comply with the above conditions, we will collect your order, to partially offset the expenses, there will be a £158 collection fee and the delivery and installation charges are non-refundable.
